Albert He: Not sure when it start to happen on the site : https://yanfang.211cn.ca/
It give me warning message: Warning: Use of undefined constant REQUEST_URI – assumed ‘REQUEST_URI’ (this will throw an Error in a future version of PHP) in /home/hostlike/pubweb211/211yanfang/wp-content/themes/oceanwp/functions.php on line 73
I’ve restored to the oldest date, but it still not fix. Something related to AUTO UPDATE DISASTER. Please help!
Albert He: This question is related to website: hostlike.com
Victoria G.: Hello Albert!
Albert He: hi
Victoria G.: Thanks for coming to the live chat support
Victoria G.: I see your initial message, thanks for the details, and I will do my best to assist you. I will open the site to see the warning
Albert He: thanks
Victoria G.: I will add first a rule to try to put the warnings on a text log as usual and not here on the front end and we will test it after I clear cache one second please
Victoria G.: I am finding difficulties on only changing the php version of the pubweb211/211yanfang since on the php manager it is not showing one second please I will try something different
Victoria G.: I am sorry I cannot see the same folders could you confirm if you changed now something on this site?
Victoria G.: are wer connected?
Albert He: i did not change anything
Albert He: for a fewmnoths
Victoria G.: thank you for confirming this, I will pass it to advanced tech support since the folders don´t seem to appear as they should on the php variables and I don´t want to touch but this website, not the rest, I will prepare now the advanced request for you thank you
Albert He: ok
Victoria G.: thank you for waiting for me
Victoria G.: 3609156 is the ticket and you will be updated per email and also on the support area in around 15 minutes so you don’t need to wait here on the chat with me.
Albert He: done?
Victoria G.: You will find your ticket here: url:https://my.siteground.com/support/history
Victoria G.: I will also keep an eye on your case since I am personally involved
Albert He: thanks
Albert He: auto update have been disable but it still happening, why?
Victoria G.: Do you mean update for WordPRess?
Victoria G.: did you disable it from the cPanel?
Albert He: yes, and plugin as well
Albert He: cpanel donesnt help
Albert He: no option
Victoria G.: we discourage doing it and indeed theres no way to stop the autoupdates with the hosting´s tool so would you like to do this for all the websites, disabling all auto updates anyways?
Albert He: auto update is disaster!!!
Albert He: i like to control myself
Albert He: this is not the first time, it is killing my business. please state this in the ticket
Victoria G.: you can indeed reply to the same ticket requesting this and the colleagues will add a rule on your wp config file
Victoria G.: to stop this ¨forever¨ till you decide to remove the restriction of course
Albert He: ok
Victoria G.: If anything else comes to mind, you know where we are, always here for you.
Victoria G.: it was entirely my pleasure, thanks for your amazing collaboration. bye bye for now!
Albert He: thx
Albert He: bye
Victoria G.: take care!
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