SSL is not working properly, one domain is always in the queue, one domain not work as expected.

Albert He: SSL is not working properly, one domain is always in the queue, one domain not work as expected.

Albert He: This question is related to account: hostlike.com

Albert He: hi

Viktor R.: Hello Albert

Viktor R.: Welcome to SiteGround Hosting Services!

Albert He: good evening!

Viktor R.: Great to meet you!

Albert He: nice to meet you too!

Albert He: the SSL did not apply to the domain vincentkempp.com

Albert He: I initiated many times , all other domains have been working, but only this domain did not

Viktor R.: May I ask if you need to install the SSL for vincentkempp.com in the hostlike.com account?

Albert He: yes

Viktor R.: The issue is that vincentkempp.com is pointed to your vincentke.com account, so you need to change the domain nameservers to these:

Albert He: yes, I’m setting it up on ns1.usm92.siteground.biz server. i need to make sure it will work after dns changes.

Viktor R.: You can install SSL with the tool only in case the domain is pointed there

Viktor R.: Are you going to test it with host file or some temporary domain?

Albert He: do we have some temporary domain that I can do testing before dns point to it?

Viktor R.: I’ve generated you one in this site hosts.cx this one esk9i.hosts.cx/

Albert He: I got message: “Oops! Website currently not available.”

Albert He: “Your temporary URL for the website vincentkempp.com on host usm92.siteground.biz is: http://9k80m.hosts.cx/”

Viktor R.: Instead of the server name you need to use the Cpanel IP

Albert He: it works. thanks!

Albert He: another domain applied SSL, but not working: https://fudacanada.ca/

Albert He: could you please take a look

Viktor R.: Yep checking it

Viktor R.: Ok, I’ve reinstalled it and now is working. Can you please check on your end

Albert He: yes work!

Albert He: thank you a lot!

Albert He: I found vincentkempp.com links not work – 404

Albert He: check this : http://esk9i.hosts.cx/about-vincent-ke/

Viktor R.: The default wordpress .htaccess code was missing

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
# END WordPress

Viktor R.: I’ve added it. So it should be fine now

Albert He: very appreciated!

Albert He: all set!

Viktor R.: Great 🙂

Albert He: have a wonderful day!

Viktor R.: Thanks

Viktor R.: Have a nice one too!

Viktor R.: Bye 🙂

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Joined SiteGround on 2018-05-21.

A recent graduate in Marketing, Viktor is always in a happy mood, ready for an in-depth conversation over various topics. He believes that positive thinking is the way to success.

What does Viktor love doing when he is not working?

Keen on outdoors activities, such as mountain and road cycling, you will probably spot Viktor and his new bike in the most adventurous environment. When he is not hanging out with his friends, he likes to play video games while having a refreshing drink.

What does Viktor say about his experience at SiteGround?

“When I first started at SiteGround I thought it will be just an ordinary job, now I can say that it is a lot more than that and helped me think outside of the box.”

Are you happy with me? Let my manager know

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Author: Albert

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