301 redirection not work

Albert He: attage.com redirection not work.

Albert He: This question is related to account: hostlike.com

Antonio K.: Hey Albert!

Antonio K.: Welcome to the live chat!

Albert He: Hello

Albert He: I set 403 redirection, but not work

Antonio K.: Hope you are doing fine today!

Albert He: i’m fine. thanks!

Antonio K.: Glad to hear that!

Antonio K.: May I know what is the redirect you wish to create exactly so I can investigate it further

Albert He: http://mortgageedge.ca/Judy-Yin

Albert He: thanks

Antonio K.: Thank you!

Antonio K.: I am on it!

Antonio K.: Just fixed it ! I had to install SSL on attage.com from the cPanel > Lets Encryt and to clear the server cache. You can test it now from your end as I can see it works as a charm 😛

Albert He: so without ssl it never work?

Antonio K.: That is correct

Antonio K.: Still, it;s a lot better to have SSL

Albert He: so another sub domain has the same issue: reno.211cn.ca

Albert He: once I set ssl it will work,right?

Antonio K.: Yup, that is correct

Antonio K.: I can take care of that for you if you wish

Albert He: Thanks a lot!

Albert He: i just set ssl

Albert He: it might take some time to take effect

Antonio K.: Yup, let’s give it 3-4 minutes and see how it goes

Albert He: ok

Albert He: ssl already active, but the redirection still not work

Albert He: https://reno.211cn.ca/

Albert He: 403 error

Antonio K.: Hmm , should the subdomain point to http://mortgageedge.ca/Judy-Yin

as well

Albert He: not mortgage one

Albert He: should point to: https://reno.211cn.ca/

Albert He: https://211cn.ca/c ategory/building-h ouse/

Albert He: https://211cn.ca/category/building-house/

Antonio K.: Thank you!

Antonio K.: I will try to set that up for you

Antonio K.: Bear with me for few minutes please 🙂

Antonio K.: All set 🙂

Albert He: by the way, what difference between 403 redirection and subdomain redirection?

Antonio K.: Just made the redirect directly from the .htaccess file with this rule:

Redirect 301 / https://211cn.ca/category/building-house/

Albert He: good to know that. thanks!

Antonio K.: Most welcome! Apart from this, is there anything else that I can be helpful with 🙂

Albert He: which .htaccess file you are using?

Antonio K.: This one: /home/hostlike/pubweb/211reno/.htaccess

Albert He: ok

Albert He: i want to remove this additional folder, can i just use 403 redirections on cpanel?

Antonio K.: Yes, you can use it

Albert He: I changed the folder name, it shows 403 now

Antonio K.: What is the new folder name >

Albert He: it works by changing document root

Antonio K.: Yup, because that way it roots to the correct folder

Albert He: thank you for help. have a great day!

Antonio K.: Always a pleasure! Can you please close our chat session from you end, from the CLOSE CHAT button, if that was all 🙂 And have a great rest of your day!

Albert He: sure

Chat Duration: 
Joined SiteGround on 2017-05-08.

Antonio is one of those people with a smile on his face all the time, who always manages to find the funny part in everything around and cheer you up. Being a recent graduate in Software technologies and design, he definitely found the right place in SiteGround.

What does Antonio love doing when he is not working?

Antonio loves being surrounded by people as communication makes him feel alive. He also likes practicing different sports and facing new challenges. His greatest passion is to travel to unknown islands with friends and to explore every part of the map.

What does Antonio say about his experience at SiteGround?

“When I first started at SiteGround I was a bit stressed but still amazed by the atmosphere and the people working here. Now time flies too fast and this is no longer a job for me, it’s a pleasure!”

Are you happy with me? Let my manager know

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Author: Albert

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